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Frequently Asked Questions (FAQ)
References
Help Desk
System Requirements
Starting July 10, 2023, EEC is opening an optional certification for Early Education and Care Directors, starting with the Western Massachusetts region.
To find out more, go to: mass.gov/how-to/eec-professional-certification
If you need help completing or submitting your application, please check out the resources below:
EEC Professional Qualifications Unit email EECProfDev@mass.gov
EEC's Teacher Qualifications unit will provide help via Zoom on the 1st and 3rd Tuesdays of the month from 1:00PM to 2:30 PM. Educators do not need to register in advance and may attend anytime they need assistance.
Attend a session
Files submitted with the application cannot be larger than 2MB. We recommend you submit documents in PDF format to make sure they are readable and under the file size limit.
View instructions in Apple help
View instructions in Google help
If your PDF file is larger, you can split the document into multiple files and upload individually, or use Adobe Acrobat online to compress the PDF size.