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Frequently Asked Questions (FAQ)
References
Help Desk
By Phone
Main Office: (617) 988-6600 Choose Option 1 TTY: (800) 439-2370
Online
Email: StrongStartPDS@mass.gov
Click here to view our most frequently-asked questions
If you are having difficulty logging into the system, be sure to enter your User Name exactly as it was set up when you created your account.
*** Remember that your User Name is NOT your email address ***