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Frequently Asked Questions (FAQ)
References
Help Desk
People may think that their email address is their Username. This is usually NOT TRUE.
Use the options on the log-in page to:
This process uses the email you added to your account when you first registered.
If you have lost access to that account, this option WILL NOT WORK!
In this case, click here to let us know. Please provide the following:
We will notify you when your account is ready for log-in
If you have had log-in problems and created another account, please contact us so that your accounts can be merged into one accurate and complete record of your training
StrongStartPDS@mass.gov