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Community of Practice: Better Staff Communication 2-Addressing Communication, Policy and Conflict

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Course Number
CS11: 18_EN
Overview
Difficult conversation with your staff members can be one of the most stressful aspects of the work. In this Community of Practice we will explore strategies for preventing and addressing challenges with staff members by supporting communication. We will address topics that include effective policy creation and communication of program policies, internal protocols, and creating a cooperative program climate.
Objective
Understand the steps in effective creation, communication, and enforcement of program policy
Know strategies for remaining calm during difficult conversation and understanding the the adult learner through conflict
Reflect on strategies for creating a cooperative program climate.
Additional Information
Prerequisite: Better Staff Communication

Please note, Communities of Practice do not offer credit hours.

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Community of Practice: Better Staff Communication 2-Addressing Communication, Policy and Conflict

要求注册 概览
Target program type(s): All Program Types
Target audience: Administrators, Teachers, FCC Providers L
Language: English Training
Address: Zoom
Does this training apply to diverse learners? NO
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